FEEDBACK
All feedback is valued, both positive and negative feedback or complaints. Spectrum Centre treat all feedback and complaints with confidentiality and store subject to applicable privacy laws. Feedback can be given by:
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Talking directly to us during an appointment
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Calling us on 0499 930 811
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Emailing feedback@spectrumcentre.com.au
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By completing a complaint form and emailing to feedback@spectrumcentre.com.au
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Filling in our contact form
Spectrum Centre Feedback information - Easy read
If you are not satisfied or do not want to talk to us, you can contact the National Disability Insurance Scheme Quality and Safeguards Commission by calling 1800 035 544, or visiting https://www.ndiscommission.gov.au for further information.
An easy read brochure about making complaints to the National Disability Insurance Scheme Quality and Safeguards Commission can be accessed here: https://www.ndiscommission.gov.au/document/1671
If you or someone you know with a disability are experiencing abuse, please call the National Disability Abuse and Neglect Hotline for advice on 1800 880 052.